Privacy Policy

At Bita Farhoumand, DDS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with our dental services, website, communications, and LANAP consultation offer.

By using our website, submitting your information, requesting a consultation, or opting into communications, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal details, such as your name, email address, phone number, and address

Health and dental-related information voluntarily provided by you

Information related to your dental concerns or interest in LANAP treatment

Payment and billing information, if applicable

Website and usage data, including IP address, browser type, device information, and website activity

Communication data, including SMS messages, emails, inquiries, and form submissions

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared, sold, or disclosed to third parties or affiliates for their own marketing purposes.

2. How We Use Your Information

Your information may be used to:

Respond to your inquiries and requests for a LANAP consultation

Schedule and manage dental appointments and consultations

Provide dental services and related patient care

Communicate with you regarding your appointments, inquiries, and requested services

Send appointment reminders, service notifications, and other communications related to your care

Send promotional or marketing communications when you have provided the appropriate consent

Process payments and manage billing, when applicable

Improve our website, services, patient experience, and marketing efforts

Comply with applicable legal, regulatory, and safety requirements

3. SMS Opt-In and Communication

By providing your phone number and opting in to receive text messages, you consent to receive SMS messages from Bita Farhoumand, DDS. These messages may include:

Appointment reminders

Consultation confirmations

Follow-up messages

Service-related notifications

Information regarding your inquiries or requested services

Promotional messages and special offers, where applicable and where you have provided the required consent

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us directly for assistance.

For help, reply HELP or contact us using the information provided below.

We do not share your SMS consent or mobile phone number with third parties for their own marketing purposes.

4. Cookie and Tracking Practices

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to:

Improve website functionality

Analyze website traffic and user behavior

Understand how visitors interact with our website

Improve user experience

Support marketing and advertising efforts

Measure the effectiveness of our advertising campaigns

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

5. Information Sharing

We do not sell your personal information.

We may share your information only when reasonably necessary to provide our services or as permitted or required by law, including with:

Dental and healthcare professionals or providers involved in your care

Trusted service providers that assist with website operations, communications, scheduling, technology, or other business functions

Payment processors and technology providers necessary to provide our services

Advertising, analytics, or marketing service providers, where permitted and appropriately configured

Legal, regulatory, or governmental authorities when required by law or legal process

Where appropriate, service providers are required to protect your information and use it only for authorized purposes.

6. Data Security and Handling

Bita Farhoumand, DDS uses reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

Secure systems and servers

Encrypted communications where appropriate

Restricted access controls

Secure handling of patient and customer information

Regular monitoring and security practices

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We encourage you to take appropriate steps to protect your personal information and account credentials.

7. User Rights

Depending on applicable law, you may have the right to:

Request access to your personal information

Request corrections or updates to inaccurate information

Request deletion of certain information, subject to applicable legal and record-retention requirements

Withdraw consent for certain communications

Opt out of marketing communications

Request information about how your information is collected and used

To exercise applicable privacy rights, please contact us using the information below.

8. Mobile Information Sharing Statement

At Bita Farhoumand, DDS, we are committed to protecting your privacy.

We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data to third parties for their own marketing purposes. Mobile information and SMS consent are used for providing requested services, appointment communications, consultation follow-ups, customer support, and other communications authorized by you.

9. Consent

By using the Bita Farhoumand, DDS website, submitting your information, requesting a LANAP consultation, or opting into communications, you consent to the collection, use, and handling of your information as described in this Privacy Policy.

Where required, we will obtain appropriate consent before sending marketing communications or using information for purposes requiring consent.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Bita Farhoumand, DDS
Email: [email protected]
Phone: (760) 470-4664

Last Updated: October 1, 2026